1. Introduction and Scope
This Privacy Policy explains the practices of Devtanc Consulting LLC regarding personal information. It applies to our public website, to enquiries submitted through that website, and to the professional services we provide to clients and prospective clients. It does not apply to systems that we operate strictly on behalf of a client under a written agreement, where the client remains the controller of the information and our handling is governed by that agreement.
We wrote this policy to be readable. Where a term has a specific definition in applicable law, we use it in that sense, but we avoid unnecessary jargon. By visiting our website or contacting us, you acknowledge that you have read this policy. If you do not agree with it, please do not use the website or submit information through it.
Devtanc Consulting LLC provides computer systems design and related professional, scientific and technical services. Our privacy obligations are important to us because our clients trust us with the quiet operational details of their practices, and that trust depends on disciplined handling of information at every station along the line.
2. Who We Are
Devtanc Consulting LLC is the entity responsible for the personal information described in this policy. Our principal place of business and mailing address is 276 S 1480 E, Spanish Fork - 84660-6303, United States (US). Our public website is https://www.devtanc.lat. Our dispatch contact address is dispatch@devtanc.lat and our telephone number is +14029493984.
For the purposes of applicable data protection law, Devtanc Consulting LLC acts as a data controller when it determines why and how personal information is processed for its own website, marketing and client relationship activities. When we process information inside a client environment strictly at the direction of that client, we act as a processor or service provider, and the client is the controller.
Questions about this policy, or about the way we handle information, may be directed to the contact details listed above at any time. We route privacy enquiries through the same dispatch desk that handles client communications, and we keep a record of each request.
3. Information We Collect
We collect information in three broad ways: information you give us directly, information gathered automatically as you use the website, and information we receive in the ordinary course of providing services.
Information you provide
When you complete an enquiry form, send us an email, or call our dispatch line, you may provide your name, email address, telephone number, company or organisation name, job title, the subject of your request and the content of your message. If you become a client, we may also receive billing details, service addresses, account contacts and technical information that is necessary to perform the agreed work.
Information gathered automatically
When you visit the website, our hosting environment may record technical information such as the internet protocol address of your device, the browser and operating system you use, the pages you request, the date and time of each request and the referring address that brought you to the site. This information is used in aggregate to operate, secure and improve the website.
Information received in service delivery
While performing a route assessment or support engagement, we may encounter inventory records, system logs, configuration details, user accounts and similar operational data. Where that data belongs to a client, we treat it under the written agreement with that client and only process it to deliver and document the service.
4. How We Use Information
We use personal information for clear and limited purposes. Those purposes are to respond to your enquiries, to prepare and deliver proposals, to provide and support the services you request, to maintain accurate business records, to protect the website and our systems from misuse, and to comply with legal and accounting obligations.
We also use contact details to send service notifications, scheduling confirmations, invoices and, where you have asked for them, occasional updates about our practice. We do not sell personal information, and we do not use it to build advertising profiles of you across other websites.
Aggregated and de identified information, which cannot reasonably be linked back to a person, may be used to understand which pages are useful, to plan improvements and to report general activity. When we create such information, we take care to remove or combine the details that would allow re identification.
5. Our Legal Bases
Where applicable law requires a legal basis for processing, we rely on one or more of the following. We rely on your consent when you voluntarily submit an enquiry or ask to receive updates, and you may withdraw that consent at any time. We rely on the performance of a contract when processing is necessary to deliver services you have engaged us to provide.
We rely on our legitimate interests when we process information to operate and secure our website, to respond to business enquiries, to maintain professional records and to improve our services, in each case balanced against your rights and expectations. We rely on legal obligation when we must retain or disclose information to comply with tax, accounting, regulatory or court requirements.
Where we process information strictly on behalf of a client, the client is responsible for establishing the legal basis, and we act only on the documented instructions we receive under the applicable agreement.
8. Service Providers and Processors
Like most professional practices, we rely on a small number of vendors to run our business. These may include a hosting provider for the website, an email provider for correspondence, an accounting platform for invoicing and a document storage service for records. Each vendor is selected with care and is expected to maintain appropriate technical and organisational safeguards.
When a vendor processes personal information on our behalf, we put a written agreement in place that limits processing to our documented instructions, requires confidentiality, requires reasonable security measures and addresses the return or deletion of information at the end of the engagement. We review these relationships periodically.
We remain responsible for personal information that we transfer to our processors, and we take reasonable steps to confirm that each processor handles it in a manner consistent with this policy and applicable law.
9. Data Retention
We keep personal information only for as long as it is needed for the purposes described in this policy, plus any additional period required by law. Enquiries that do not lead to an engagement are generally kept for a reasonable business period so that we can follow up and maintain a record of the conversation, and are then deleted or de identified.
Client records, invoices and related accounting information are retained for the period required by tax and business law, which may be several years. Operational documentation that we produce during an engagement is retained under the applicable client agreement and is returned or deleted according to that agreement when the engagement ends.
When information is no longer needed, we delete it or render it permanently unreadable. Where deletion is not immediately possible, for example in archived backups, we isolate the information and restrict further processing until deletion can be completed.
10. How We Protect Information
We use technical and organisational measures designed to protect personal information against accidental loss and against unauthorised access, use, alteration or disclosure. These measures include access controls on the systems that hold information, encryption of data in transit where appropriate, disciplined patch management, verified backups, and clear internal rules about who may handle which records.
Our staff and contractors receive access only to the information they need for the task in front of them. We review access periodically and remove it promptly when a role changes or an engagement ends. We also keep a written procedure for responding to a suspected security incident, including assessment, containment, notification where required and corrective action.
No method of transmission or storage is perfectly secure. While we work hard to protect information, we cannot guarantee absolute security. If you believe your interaction with us has been compromised, please contact us immediately using the details in this policy so that we can investigate.
11. Your Privacy Rights
Depending on where you live, you may have the right to request access to the personal information we hold about you, to request a copy of it, to ask us to correct information that is inaccurate or incomplete, and to ask us to delete information that we no longer need to keep. You may also have the right to object to or restrict certain processing, and the right to data portability for information you provided to us.
Where we process information based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. To exercise any right, contact us at dispatch@devtanc.lat or write to our postal address. We will verify your request, respond within the time required by applicable law and explain any lawful reason we may have to decline part of it.
You will not be discriminated against for exercising your privacy rights. If you are dissatisfied with our response, you may have the right to complain to a data protection authority in your jurisdiction, and we will cooperate fully with any such authority.
12. Privacy for Children
Our website and services are intended for businesses and professional users. They are not directed to children, and we do not knowingly collect personal information from children under the age of thirteen. If you believe that a child has provided personal information to us, please contact us and we will take prompt steps to delete it.
If we learn that we have collected information from a child without the consent required by applicable law, we will delete that information as quickly as reasonably possible. Parents and guardians who have questions about this section are welcome to contact our dispatch desk for assistance.
13. International Transfers
Devtanc Consulting LLC is based in the United States, and information we collect is generally processed and stored in the United States. If you contact us from another country, you understand that your information will be transferred to and processed in the United States, where privacy laws may differ from those in your own jurisdiction.
Where we transfer personal information from a jurisdiction that requires additional safeguards, we take steps to put appropriate contractual and organisational protections in place. Those steps may include standard contractual clauses or equivalent measures, and we will provide more detail on request.
14. Third Party Websites
Our website may contain links to websites operated by other organisations, including professional bodies, software vendors and public resources. We provide those links for convenience and reference only. We do not control the linked sites and we are not responsible for their content, security or privacy practices.
When you follow a link away from our site, we encourage you to read the privacy policy of the destination site before providing any personal information. This policy applies only to information collected through our own website and our own service activities.
15. Marketing Communications
We send marketing messages only where we have a lawful basis to do so. If you ask to receive updates about our practice, we will use the contact details you provide for that purpose. Every marketing message we send includes a simple way to opt out, and we honour opt out requests promptly and without requiring a reason.
Service messages that are necessary to deliver an engagement you have requested, such as scheduling confirmations, security notices and invoices, are not marketing and may still be sent while the engagement or a legal obligation continues. You can also ask us at any time to stop using your details for direct marketing by contacting dispatch@devtanc.lat.
16. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, our services, our vendors or applicable law. When we make a change, we will revise the effective date shown at the top of this page and publish the updated policy on our website.
If a change is material, we will take reasonable steps to bring it to the attention of affected individuals, for example by posting a prominent notice on the website or by contacting active clients directly. Your continued use of the website after an update takes effect means that you accept the revised policy.
17. How to Contact Us
If you have questions, requests or concerns about this Privacy Policy or about the way Devtanc Consulting LLC handles personal information, please contact us. We welcome the opportunity to address any issue directly and promptly.
- Company: Devtanc Consulting LLC
- Address: 276 S 1480 E, Spanish Fork - 84660-6303, United States (US)
- Email: dispatch@devtanc.lat
- Phone: +14029493984
- Website: https://www.devtanc.lat
We will review every privacy request, confirm receipt where appropriate and respond within the time required by applicable law. Thank you for taking the time to read this policy.